Ryanair apologises for nightmare flight from Ireland to Spain after passengers were forced to wait more than four hours on the tarmac due to weather delay

A FAMILY is demanding €1,600 compensation following a four-hour delay to their flight from Dublin to Spain. 

The Spanish family, from Mallorca, have filed a formal complaint against Ryanair after they claimed they were forced to wait inside the aircraft on the tarmac – which caused one young girl to have a panic attack. 

Flight FR9187 was due to depart from Dublin for Palma de Mallorca on August 15 at 6.25pm. 

However it did not take off until 10.40pm due to bad weather on the holiday island.

Ryanair told the Olive Press today that it ‘sincerely apologises’ to the affected passengers but that the cause of the delay was ‘beyond our control’.

Pere Josep Bueno Bauza was travelling with his wife Maria del Mar Vives Miro and their two young children, Pau and Marc.

They criticised being forced to wait on the plane and claimed there was ‘not enough food or drink for everyone.’ 

The situation, according to the family, caused scenes of panic among passengers, especially among families with small children. 

The father said one little girl sitting near them suffered a panic attack. 

“It was a distressing moment for everyone,” he said. 

The plane did not arrive at Palma airport until 2.30am the next morning. 

It meant the family were forced to take a taxi to their home due to there being no public transport at the time. 

A Ryanair spokesperson told the Olive Press: “This flight from Dublin to Palma (15 Aug) was delayed ahead of take-off due to Spanish ATC’s decision to block inbound aircraft from arriving to Palma de Mallorca Airport due to ‘weather’.

“Passengers remained on board during the delay in order to be ready to depart as soon as Palma re-opened for inbound flights, however this took longer than initially expected.

“After 45 mins, crew opened the bars on board so that passengers could access snacks and refreshments, which they can claim back receipted expenses for at ryanair.com.

“This flight was then further delayed after a 2 passengers became disruptive onboard. Crew requested Garda assistance and these disruptive passengers were removed from the aircraft before it departed for Palma following a short delay.

“We sincerely apologise to passengers for this ATC delay which was entirely beyond our control.”