Simon Hunter
A SPANISH consumer rights association has filed a denuncia, or complaint, against the promoters of the upcoming Taylor Swift concerts in Madrid, after ticket holders noticed that they will be banned from bringing any food or drink into the venue.
The American musical superstar will be staging her record-breaking Eras tour in the Spanish capital on May 29 and 30, for two concerts. They will be taking place in the Santiago Bernabéu stadium, which is home to the Real Madrid football club.
According to the group Facua, however, the promoter of the events, Lastur Bookin SL, which is based in Bilbao, northern Spain, has included an ‘abusive clause’ for ticket holders given the restriction on taking food and drink into the stadium.
Via a press release, Facua announced that it has taken its complaint to both the Madrid regional government and the capital’s City Hall.
The association wants the company to nullify the clause and inform concert-holders that they will indeed be able to enter with food and drink they have purchased outside of the Bernabeu.
After a similar complaint was filed by Facua, the Yelmo Cines cinema chain was fined €30,001 after refusing to allow patrons in with food and drinks bought outside their movie theatres.
Train ticket sales shoot up
Meanwhile, the imminent arrival of Taylor Swift in the Spanish capital is already making itself felt.
A week before her first concert, the sale of train tickets between Madrid and the Andalusian city of Sevilla shot up by a factor of three, while sales of tickets between Barcelona and the Spanish capital had also doubled.
Radio network Cadena SER also reported an increase in demand for trips via car-sharing service BlaBlaCar, with more than 20,000 journeys to Madrid expected next week due to the concerts.
