14 May, 2024 @ 11:23
1 min read

Chaos in hospitals and pharmacies across Spain’s Andalucia after IT system collapses

Costa Del Sol Hospital
Hospital Costa del Sol (SOURCE: Junta de Andalucia)

THE health system in Andalucia was plunged into chaos last night when its IT system crashed for more than four hours.

Between 3.30pm and 7.45pm on Monday, the computer network that manages the Andalucian Health Service (SAS) suffered a major breakdown, affecting all hospitals, health centres and pharmacies.

The system, called Diraya, centralises all patient medical records, appointment management, lab tests and more.

The collapse had a serious impact on the health service, with countless patients waiting for care, results or medication.

“The emergencies are about to collapse,” sources from the Clinical Hospital in Malaga told La Opinion.

They added that doctors could not even access test results.

Meanwhile, pharmacies were unable to fulfill prescriptions as they could not access customers’ data.

Head of the UGT health workers’ union Carmen Gaona said the four hours of stoppage in the emergency room caused a ‘collapse that will take time to clear’.

Laurence Dollimore

Laurence Dollimore is a Spanish-speaking, NCTJ-trained journalist with almost a decade’s worth of experience.
The London native has a BA in International Relations from the University of Leeds and and an MA in the same subject from Queen Mary University London.
He earned his gold star diploma in multimedia journalism at the prestigious News Associates in London in 2016, before immediately joining the Olive Press at their offices on the Costa del Sol.
After a five-year stint, Laurence returned to the UK to work as a senior reporter at the Mail Online, where he remained for two years before coming back to the Olive Press as Digital Editor in 2023.
He continues to work for the biggest newspapers in the UK, who hire him to investigate and report on stories in Spain.
These include the Daily Mail, Telegraph, Mail Online, Mail on Sunday and The Sun and Sun Online.
He has broken world exclusives on everything from the Madeleine McCann case to the anti-tourism movement in Tenerife.

GOT A STORY? Contact newsdesk@theolivepress.es or call +34 951 273 575 Twitter: @olivepress

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