19 Sep, 2021 @ 12:00
1 min read

Spain’s chambermaids to launch app that rates hotels on how staff are treated

hotel room Flick CC
hotel room Flick CC

A NEW booking app created by Spain’s chambermaids will allow tourists to choose their hotel based on how well they treat their workers.

Ethical travellers who want more from their hotel than a great view, decent pool and fine dining, will now be able to sleep well knowing the staff aren’t being exploited.

The app is being set up by a campaigning group known as Las Kellys – from the Spanish words ‘las que limpian (the women who clean).

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Las Kelly’s is a union that represents hotel workers. Photo: Laskellys.org

The organisation failed to persuade platforms such as Booking.com and TripAdvisor to include working conditions as a part of their hotel ratings so decided to create their own.

A crowdfunding campaign to fund the project has so far raised more than €88,000 to develop the website and mobile app.

“Our idea is to send a clear message to hoteliers and businessmen. Either they stop exploiting us, or their business is over,” said Miriam, one of the spokespersons for the group. 

Hotels will be rated on whether they meet national standards on pay and conditions, comply with health and safety regulations, have an equal pay policy, employ vulnerable people and employ the chambermaids in-house.

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Fiona Govan

Fiona Govan joined The Olive Press in March 2021. She moved to Spain in 2006 to be The Daily Telegraph’s Madrid correspondent and then worked for six years as Editor of The Local Spain. She lives in Madrid’s Malasaña district with her dog Rufus.

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