By Eloise Horsfield
A BRITISH hotelier was left feeling ‘hurt’ by harsh feedback in a reality TV show.
However, Amanda Filmer (pictured right), who runs La Tartana with husband Jed, insisted she would bounce back after coming last in the Four in a Bed competition on Channel 4.
“It shouldn’t have been personal but I took it as a personal affront,” Amanda told the Olive Press.
“But since then I have received so much support from all over the place.
“People are incensed by it and I know we were hard done by.
“In total we have had 150 emails of support and we will bounce back.
“Sometimes the losers become winners.”
After welcoming three sets of fellow B&B owners to their hotel in La Herradura, the couple paid a visit to each of their guests’ hotels in Antequera, Benidorm and Murcia.
Contestants gave scores on various elements of their stay – then paid what they thought the experience was worth.
“When I read the feedback, I have to say I felt hurt,” said Amanda, whose guests only agreed to cough up 77 per cent of the total bill for the rooms.
“We really tried to make it good,” added Jed.
In particular they received severe feedback from fellow contender transexual Julia, who runs a budget B&B, in Benidorm.
“I don’t like all these fluffy cushions,” said Julia on entering her room, adding that the 117-euro price tag had ‘mortified’ her.
The critical woman (previously a man) also complained that the breakfast sausages were ‘too meaty.’
The winning hotel was Vista del Torcal near Antequera, whose owners Anna and Ben were given 98 per cent of the normal room fees they charge.
Ironically the couple returned to La Tartana a week after winning to celebrate their anniversary. “At least one couple loved it here,” added Amanda.
We have owned several restaurants in New York for … decades. Two Rules of Thumb:
ALWAYS do your BEST for customers and don’t enter a Contest you can’t stand to lose! Critique is useful to improve your business, but isn’t life a Bummer?
I know, Mum didn’t tell you!
Heat and kitchen comes to mind….
Now that is why we told C4 to get stuffed!!
Was so shocked when i looked at the tv and there was you guys. Thought your hotel looked divine !!!!